Not finding what you need? The quickest and easiest way for us to help you is through our support ticket system.
After setup, turn your TV input to the HDMI input that your Generate Device is plugged into. You'll see your device begin to power on.
Click here to read the full guide
Make sure your device is plugged into power. There are multiple attachments that each device needs in order to work.
For best results, adjust the screen scale settings until the red line just appears on all sides of the screen.
Click HDMI settings. A new dialog box should open. In this box, confirm that you device is set to 1920 x 1080p 60.
